1. Scope

We, “London Heathrow Taxi” take the protection of your personal data seriously and protect your privacy when processing them in accordance with the applicable data protection regulations.

This privacy policy informs you as a visitor of the london-heathrowtaxi websites, as a user or customer of the online platform of London Heathrow Taxi. The CCL Services are not aimed at minors.

2. Name and Contact Information of the Controller

The controller for the processing of data within the meaning of the General Data Protection Regulation (GDPR) is:

London Heathrow Taxi 46 Lower Richmond Rd., London SW14 7EX E-Mail: info@london-heathrowtaxi.com

You can find further information on CCL in the Legal Notice

3. Contact Information for the Data Protection Officer

You can contact our data protection officer confidentially by mail to the above-mentioned address. Alternatively, you can contact our data protection officer and our data protection crew by e-mail to: info@london-heathrowtaxi.com

4. Data Security

London Heathrow Taxi uses appropriate technical and organizational security measures to ensure a level of protection for personal data appropriate to the risk, taking into account the state of the art, implementation costs and the nature, scope, context and purposes of processing as well as the risk of varying likelihood and the degree of risk. The transfer of personal data between your end device and CCL is generally carried out in an encrypted form (TLS encryption). You can identify an encrypted connection for example by the lock symbol in the address line of your browser.

If you communicate with us by e-mail, access by third parties cannot be ruled out. CCL also uses transport encryption for e-mails in general. But in the case of confidential information, London Heathrow Taxi recommends using the postal way or fully encrypted e-mail communication (PGP). Please let us know if you would like to correspond with us by e-mail in an encrypted form so that we can give you information on the relevant addresses and public keys.

5. Provision of the websites

When visiting London Heathrow Taxi websites for information purposes, i.e. even without your registration, data is automatically collected regarding the usage through your browser (hereinafter “surf data”). This includes your IP address, the status code, the CCL websites visited, date and time of the server request, browser type and browser version, referrer (website visited beforehand), files transferred and data volume. The surf data is stored by CCL in so-called log files. If you visit CCL websites without having a Blacklane account, we will not know who you are.

We inform you about the cookies and analysis services used by CCL in section 6. Otherwise, your surf data will not be provided to third parties. The processing of surf data is mainly carried out to establish and maintain the technical connection when surfing the internet. This data is also used by London Heathrow Taxi in a pseudonymized or anonymized form in order to analyze the use of our websites, to design and improve the CCL services to meet demand, to recognize and eliminate technical or process-related disruptions and problems and to prevent illegal use of the CCL services (e.g. fraudulent booking, cyberattacks).

Stored log files are erased or anonymized, provided they are no longer required to ensure the general functionality of London Heathrow Taxi services. CCL retains the log files only insofar as you have consented to this or if there are legal retention obligations.

The legal basis for the processing of personal data when providing websites is Art. 6 Paragraph 1 lit f GDPR (London Heathrow Taxi’s legitimate interest). Insofar you are a London Heathrow Taxi user or customer, the legal basis is also Art. 6 para. 1 lit. b DSGVO. If you have consented to an extended usage of your surf data, the legal basis is Art. 6 Paragraph 1 lit. a GDPR (your consent). You can revoke your consent at any time.